Privacy Policy
At Donmez Pediatrics, PLLC, dba First Steps Pediatrics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with our website, products, or services.


Information We Collect
We collect different types of information depending on how you interact with us and the products or services we provide.
When you create an account, make a purchase, book a service, or otherwise engage with us, we may collect personal information such as your name, email address, phone number, and other contact details. We may also collect information related to your relationship with us, including details about your preferences or relationship with us, where relevant.
If you contact us, submit an inquiry, or provide feedback, we will collect your name, email address, and any information you choose to include in your message so that we can respond and provide support. If you sign up to receive communications from us, we will collect your contact information in order to send updates, newsletters, or other relevant information.
We also collect information in connection with transactions. This may include billing and shipping details, payment information, and records of products purchased or services requested, to the extent necessary to process and fulfill your order or engagement. Payment information is typically processed by third-party payment processors and is not stored by us except as necessary for recordkeeping.
When you visit our website, we automatically collect certain information about your device and how you interact with our site. This may include your browser type, operating system, IP address, referring website, and activity on our site, such as pages visited, links clicked, and interactions with forms. We may also collect information from your mobile device, including unique identifiers, to better understand how users access and use our services.
We use cookies and similar technologies to operate our website, analyze usage, and improve functionality. In some cases, third parties may use tracking technologies to help us understand engagement or provide relevant advertising based on your browsing activity. You can control cookies through your browser settings, although disabling cookies may affect certain functionality of our website.
We do not use website tracking technologies to intentionally collect or infer sensitive health information about users.
We may also collect information about how you interact with our communications, such as whether you open emails or click on links, in order to improve our communications and better understand user engagement.
In addition to the information we collect directly from you, we may receive information from third parties, service providers, partners, affiliates, or publicly available sources, where appropriate.
Certain services may involve the collection of additional information through secure platforms or third-party systems, such as patient portals, scheduling tools, or telehealth providers. These platforms are subject to their own privacy and security practices, and information collected through them may be governed by separate terms.


How We Use Information
We use the information we collect to operate our business and provide our products and services. This includes using your information to process transactions, deliver products, provide services, manage bookings or engagements, and communicate with you about your account or requests.
We also use your information to respond to inquiries, provide customer support, and maintain our relationship with you. This may include sending administrative communications, service-related updates, or important information related to your use of our offerings.
In addition, we use information to improve our website, products, and services. This includes analyzing how users interact with our website, understanding preferences, and enhancing functionality, performance, and overall user experience.
We may use your information to send marketing or promotional communications related to our products or services. You may opt out of these communications at any time.
We also use information for internal business purposes, such as recordkeeping, accounting, compliance with legal obligations, and protecting our rights and the security of our business.
Our use of your information may be based on your consent, our need to perform a contract with you, our legal obligations, or our legitimate business interests, depending on the context in which the information is collected.
Information submitted through this website is not intended to be used for providing medical care, diagnosis, or treatment. Medical services are provided only after establishing a physician-patient relationship and completing appropriate intake procedures.
Sharing of InformationWe do not sell your personal information.We may share your information with trusted third parties who help us operate our business and deliver our products and services, such as payment processors, technology providers, and customer support platforms. These third parties are only given access to the information necessary to perform their functions and are expected to maintain appropriate confidentiality and security measures.We may also disclose your information where required to comply with applicable law, legal process, or governmental requests, or where necessary to protect our rights, enforce our agreements, or ensure the safety and security of our business, users, or others.In the event of a business transaction, such as a merger, acquisition, or sale of assets, your information may be transferred as part of that process.

Your Rights and Choices
You have certain rights and choices regarding your personal information, subject to applicable law.
You may request access to the personal information we hold about you and ask that we provide a copy or explanation of how it is used. You may also request that we update, correct, or supplement any information that is inaccurate or incomplete.
You may request that we delete your personal information. In some cases, we may be required to retain certain information to comply with legal obligations, resolve disputes, enforce our agreements, or for other legitimate business purposes, even after a deletion request.
You may object to or request that we limit certain uses of your personal information, including where we rely on legitimate business interests. Where our processing is based on your consent, you may withdraw that consent at any time.
If you receive marketing or promotional communications from us, you may opt out at any time by following the unsubscribe instructions included in those communications or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you administrative or service-related messages.
Depending on your location, you may have additional rights under applicable privacy laws, including the right to request information about how your personal information is shared with third parties for marketing purposes.
We do not currently respond to browser-based “Do Not Track” signals.
To exercise any of these rights or make a request, you may contact us at the email address listed below. We may take reasonable steps to verify your identity before responding to your request.Protected

Health Information
This Privacy Policy applies only to information collected through this website and related online services. It does not apply to Protected Health Information (“PHI”) that may be collected in the course of providing medical care.
Any PHI collected by First Steps Pediatrics is governed by applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), and is subject to separate privacy practices and notices provided to patients.

Data Security
We take the protection of your personal information seriously and implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, alteration, or disclosure. These measures may include secure systems, access controls, and practices intended to limit access to your information to those who need it to perform their responsibilities.
We work with trusted service providers who are expected to maintain appropriate security measures to protect the information they process on our behalf.
While we take reasonable steps to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. As a result, we cannot guarantee absolute security.
In the event of a data breach or unauthorized access to your personal information, we will take appropriate steps to investigate, mitigate any potential harm, and provide notice as required by applicable law.
You are also responsible for maintaining the confidentiality of any account credentials, including your password, and for any activity that occurs under your account. If you believe your account or information has been compromised, please contact us promptly.

Children’s Privacy
Our website is intended for use by parents, guardians, and caregivers. We do not knowingly collect personal information directly from children.
Any information related to a child should be provided by a parent or legal guardian. If you believe that a child has provided personal information directly through our website, please contact us so that we can take appropriate steps to remove such information.

International Users
If you access our services from outside the United States, you understand that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

Residents of the European Economic Area
If you are a resident of the European Economic Area, you have certain rights regarding your personal information. You may request access to the information we hold about you and ask that we correct, update, or delete it where appropriate. You may also have the right to object to or request that we limit certain types of processing, subject to applicable legal requirements and limitations.
If you would like to exercise any of these rights or have questions about how your information is handled, please contact us at the company email listed below. To protect your information, we may take reasonable steps to verify your identity before processing your request.

Additional Information
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we do, we will update the effective date at the top of this policy. Your continued use of our services after any updates constitutes your acceptance of the revised policy.
Our services are intended for users located in the United States. If you are accessing our services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States.
This policy applies only to our services and does not apply to third-party websites or services that may be linked through our website. We are not responsible for the privacy practices of those third parties.

Contact
If you have any questions about this Privacy Policy or our data practices, you may contact us at: info@firststepspediatricsnyc.com. Please do not send sensitive medical or health information through this contact method.
Last Updated: 4/27/2026

Terms of Use

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE ACCESSING OR USING THIS WEBSITE.

Donmez Pediatrics, PLLC, dba First Steps Pediatrics, a New York Professional Limited Liability Company (“First Steps Pediatrics,” “we,” “us,” or “our”), owns and operates this website and any related websites, web services, digital platforms, social media pages, services, programs, digital content, and other offerings we now offer or may offer in the future (collectively, the “Site”).

By accessing, using, downloading, viewing, or otherwise interacting with the Site or any of our services, programs, digital content, and other offerings (collectively, the “Services”), you agree to be bound by these Terms of Use, as well as our Privacy Policy, which is incorporated into these Terms by reference (collectively, the “Terms”). These Terms form a legally binding agreement between you and First Steps Pediatrics. If you are using the Site on behalf of a business or other entity, you represent that you have authority to bind that entity to these Terms, and “you” includes both you and that entity.

BY ACCESSING OR USING ANY PART OF THE SITE OR ANY SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THESE TERMS, INCLUDING THE TERMS OF SALE, ARBITRATION PROVISIONS, CLASS ACTION WAIVER, DISCLAIMERS, AND LIMITATIONS OF LIABILITY CONTAINED HEREIN.

If you do not agree to these Terms, please do not use the Site or any of our services.

If you have questions about these Terms, please contact us at donmez.nilay0@gmail.com.

If you access any First Steps Pediatrics content through a third-party platform, including social media platforms such as Instagram, Facebook, Pinterest, X, or similar platforms, you are also subject to that platform’s terms and policies.

Medical Disclaimer

The content made available through this Site, including any information, materials, services, programs, digital content, or other offerings, is provided for general informational and educational purposes only.

Use of this Site, including submitting inquiries or engaging with content, does not establish a physician-patient relationship between you and First Steps Pediatrics or any of its providers. A physician-patient relationship is only formed after an in-person or telehealth consultation and appropriate intake procedures have been completed.

Nothing on this Site is intended to be, and should not be relied upon as, medical advice, diagnosis, or treatment. You should consult with a qualified healthcare provider regarding any medical condition or health concern.

If you are experiencing a medical emergency, please call 911 or seek immediate medical attention.Any educational content, courses, or materials offered are not a substitute for individualized medical care and are not intended to diagnose or treat any condition.

While we strive to provide accurate and up-to-date information, we make no warranties regarding the completeness, accuracy, or reliability of any content provided through the Site.

Participation in any activities, programs, or recommendations described on the Site is at your own risk.

Content on the Site

  1. Intellectual Property Rights. The Site and all materials available on or through it, including without limitation text, graphics, images, videos, audio, podcasts, training materials, downloadable resources, webinars, documents, designs, formulas, branding, trademarks, service marks, logos, trade dress, and other content or materials, whether provided by us or made available through the Site (collectively, the “Content”), are owned by or licensed to First Steps Pediatrics and are protected by copyright, trademark, and other intellectual property laws.

All trademarks, service marks, trade names, logos, and branding elements displayed on the Site (collectively, the “Marks”) are the property of First Steps Pediatrics or their respective owners. Nothing in these Terms grants you any ownership rights in the Site, the Content, or the Marks.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Site and Content solely for your personal, non-commercial use.

You may not, without our prior written consent, copy, reproduce, distribute, publish, modify, display, perform, create derivative works from, sell, license, exploit, or otherwise use any Content except as expressly permitted in these Terms or as necessary for your personal, non-commercial use.

Unauthorized use of the Site, Content, or Marks may violate intellectual property laws and may result in legal action.

We reserve the right to monitor use of the Site and Content to confirm compliance with these Terms.

  1. Third-Party Content. The Site may include content, materials, links, or information provided by third parties. We do not control, monitor, endorse, or guarantee the accuracy, completeness, or reliability of third-party content, and we are not responsible for it.

Any links to third-party websites or platforms are provided for convenience only. We are not responsible for the content, policies, or practices of any third-party websites or services.

  1. Third-Party Services. Third parties may offer products or services through or in connection with the Site. Your use of any third-party products or services may be subject to separate terms and privacy policies. We are not responsible for the acts, omissions, products, services, policies, or conduct of any third party.

Your Conduct on the Site

  1. Eligibility. You must be at least eighteen (18) years old and legally capable of entering into a binding agreement to use the Site. By using the Site, you represent and warrant that you meet these requirements.

If you use the Site on behalf of another person or entity, you represent and warrant that you are authorized to act on their behalf and bind them to these Terms.

If we have previously restricted, suspended, or prohibited your access to the Site or to any related site or service, you may not access the Site without our written permission.

  1. Account Information. If you create an account, you agree to provide true, accurate, current, and complete information and to keep that information updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Your account is personal to you and may not be sold, transferred, or shared with another person.

We reserve the right to suspend or terminate your account, in our sole discretion, if any information you provide is inaccurate, outdated, incomplete, misleading, or if you otherwise violate these Terms.

By creating an account or otherwise providing your contact information, you consent to receive electronic communications from us relating to the Site, your account, your purchases, and our Services.

  1. Feedback. If you submit comments, suggestions, ideas, feedback, or other materials to us regarding the Site or our services, you agree that we may use them without restriction or compensation to you. Unless otherwise agreed in writing, such submissions will not be treated as confidential, and you grant us all rights necessary to use, reproduce, modify, publish, and display them for any lawful purpose.

  1. Prohibited Conduct. You agree not to use the Site, Content, or Services to:

  • Defame, harass, abuse, threaten, stalk, or otherwise violate the rights of First Steps Pediatrics or any other person or entity;

  • Use the Site, Content, or Services for unlawful, fraudulent, or unauthorized purposes;

  • Copy, imitate, or misuse the appearance, design, layout, branding, or style of the Site or our Content;

  • Reverse engineer, decompile, disassemble, tamper with, or attempt to access the underlying technology of the Site, except to the extent such restriction is prohibited by applicable law;

  • Interfere with, disrupt, damage, or impair the Site or related systems, servers, or networks;

  • Impersonate any person or entity or misrepresent your affiliation with any person or entity;

  • Attempt to gain unauthorized access to the Site, accounts, systems, or networks;

  • Violate or infringe our intellectual property rights or the rights of any third party;

  • Upload, transmit, or distribute viruses, malware, spyware, corrupted files, or other harmful code;

  • Remove or alter copyright notices, trademark notices, authorship attributions, or other proprietary notices; or

  • Engage in any conduct that violates applicable laws, regulations, or third-party platform terms.

We reserve all rights to comply with law enforcement requests, court orders, and legal process regarding your use of the Site.

Privacy Policy

Any personal information collected through the Site is subject to our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy here: Privacy Policy.

DMCA Copyright Infringement and Takedown Policy

  1. Infringement Notification. First Steps Pediatrics respects the intellectual property rights of others and expects users of the Site to do the same. We may remove content, suspend access, terminate accounts, or take other appropriate action if we believe, in our sole discretion, that content on the Site may infringe the rights of others or that a user is a repeat infringer.

If you have a good faith belief that material available on or through the Site infringes a copyright you own or are authorized to enforce, you may submit a copyright infringement notice to:

Designated Copyright Agent

Ipanema Law Group PLLC

Email: dmca@ipanemalaw.com

Your notice should include:

  • Identification of the copyrighted work claimed to have been infringed, or, if multiple works are covered by one notice, a representative list of those works;

  • Identification of the material claimed to be infringing, including the URL and enough detail for us to locate it;

  • A description of your relationship to the copyright owner or your authority to act on the owner’s behalf;

  • Your full name, mailing address, telephone number, and email address;

  • If true, include the following statement: “I have a good faith belief that use of the copyrighted materials described above as the allegedly infringing web pages is not authorized by the copyright owner, its agent, or the law;” 

  • If true, include the following statement: “I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the copyright owner to make this complaint;” and

  • Your signature, physically or electronically.

ANY NOTICE THAT DOES NOT COMPLY WITH THE REQUIREMENTS OF TITLE 17, UNITED STATES CODE, SECTION 512(c)(3) WILL NOT RECEIVE A RESPONSE. NOTHING IN THIS POLICY IS INTENDED TO EXPAND OR SUPPLEMENT THE LEGAL RIGHTS, PROCEDURES AND REMEDIES AUTHORIZED AND GRANTED UNDER THE DMCA. Please note that you may be liable for damages, including but not limited to costs and attorneys’ fees, under the DMCA if you knowingly materially misrepresent: (a) that material on the Site infringes upon your copyright; or (b) that material on the Site was removed or disabled by mistake or misidentification. If a user is found to be an infringer of the copyright rights of others, First Steps Pediatrics may terminate access to the user’s account.

Terms of Sale

  1. Services. Through the Site, we may offer services, memberships, programs, or other offerings (collectively, the “Services”). All Services are subject to these Terms.

Pricing for Services is listed on the Site and may change at any time. Unless otherwise stated, all fees are due at the time of purchase, booking, or enrollment. We are not obligated to provide any Services until payment has been received.

  1. Descriptions. We strive to present accurate and up-to-date information about our Services. However, we do not guarantee that descriptions, pricing, availability, or other content on the Site is complete, accurate, or error-free.

We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate, including after an order has been submitted.

  1. Availability and Pricing. We may change pricing, availability, or offerings at any time without notice. Certain Services may have limited availability.

All prices are listed in U.S. dollars unless otherwise stated.

If a pricing error occurs, we reserve the right to cancel or adjust the order and notify you accordingly.

  1. Orders and Acceptance. Your purchase or booking is an offer to buy Services. We reserve the right to accept or reject any order.

We may limit quantities, refuse service, or cancel orders at any time, including after confirmation.

  1. No Cancellations; All Sales Final. Unless otherwise stated in writing, all sales are final. Due to the nature of certain Services, including digital content, courses, or programs, access to such Services may be non-refundable once provided. Certain services, memberships, or bookings may be subject to separate cancellation or refund terms, which will be provided at the time of purchase or enrollment.

We may, in our sole discretion, choose to make exceptions, but we are not obligated to do so.

To the extent required by applicable law, certain exceptions may apply.

  1. Payment. You authorize us, and any third-party payment processors we use, to charge your selected payment method for all purchases.

You agree not to initiate chargebacks or payment disputes without first contacting us to attempt to resolve the issue.

Payment processing may be subject to the terms and policies of third-party providers. We are not responsible for payment processing errors or delays caused by those providers.

We reserve the right to refuse or cancel transactions if we suspect fraud, unauthorized activity, or violation of these Terms.

  1. Taxes. Prices do not include applicable taxes unless stated otherwise. You are responsible for any sales, use, or other taxes associated with your purchase.

  1. Personal Use Only. Services are provided for your personal, non-commercial use unless otherwise expressly agreed in writing. You may not resell, distribute, reproduce, sublicense, commercially exploit, or otherwise provide access to any Services, including digital content, courses, or materials, to any third party without our prior written consent.

  1. Professional Conduct. You agree to communicate with and engage First Steps Pediatrics and its team in a respectful and professional manner. We reserve the right to suspend or terminate access to Services, without refund, if your behavior is abusive, inappropriate, or creates an unsafe environment.


Disputes

  1. Informal Resolution. If a dispute arises, you agree to first contact us at info@firststepspediatricsnyc.com and attempt to resolve the matter informally. You agree to allow at least sixty (60) days for us to attempt resolution before initiating formal proceedings.

  1. Arbitration. To the fullest extent permitted by law, any dispute arising out of or relating to these Terms or your use of the Site or Services will be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable rules.

Arbitration will be conducted on an individual basis. Class actions, collective actions, and representative proceedings are not permitted.

The arbitrator will have exclusive authority to resolve disputes relating to the interpretation, enforceability, or formation of these Terms.

The Federal Arbitration Act governs the interpretation and enforcement of this provision.

  1. Arbitration Opt-Out. If you are a new First Steps Pediatrics user, you may opt out of the arbitration provision by sending a written notice to donmez.nilay0@gmail.com within thirty (30) days of first accepting these Terms. Your notice must include your full name, mailing address, and the email address associated with your account, along with a clear statement that you wish to opt out of arbitration.

If you are an existing user, you may opt out of any updated arbitration provision within thirty (30) days of the effective date of the updated Terms.

If you opt out of arbitration, all other provisions of these Terms will continue to apply.

  1. Exceptions. Either party may seek injunctive relief in a court of competent jurisdiction for intellectual property violations.

Claims eligible for small claims court may be brought there on an individual basis.

  1. Class Action Waiver. To the fullest extent permitted by law, you agree that any dispute resolution will be conducted on an individual basis only and not as part of any class, collective, or representative action. You waive any right to participate in a class action lawsuit, class arbitration, or any other representative proceeding against First Steps Pediatrics.

  1. Judicial Forum for Legal Disputes. Unless you and we agree otherwise, in the event that the arbitration provision above is found not to apply to you or to a particular claim or dispute, whether as a result of your decision to opt out, a decision by the arbitrator, a court order, or because you have chosen to file an eligible claim in small claims court, you agree that any claim or dispute arising out of or relating to these Terms or your use of the Site or Services will be resolved exclusively by a state or federal court located in Albany County, New York. You and First Steps Pediatrics agree to submit to the personal jurisdiction of those courts for the purpose of litigating such claims or disputes.

Indemnification

You agree to indemnify, defend, and hold harmless First Steps Pediatrics and its owners, officers, directors, employees, contractors, affiliates, and partners from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of the Site or Services;

  • Your violation of these Terms; or

  • Your violation of any rights of another person or entity or applicable law.

This indemnification obligation will survive termination of these Terms.

Warranties and Disclaimers

The Site and all Services are provided on an “as is” and “as available” basis to the fullest extent permitted by law.

We do not guarantee that the Site will be uninterrupted, secure, or error-free, or that any results obtained from use of the Site or Services will be accurate or reliable.

We make no guarantees regarding any specific results from use of our Services.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. 

We are not responsible for any delays or failures in performance resulting from causes beyond our reasonable control, including but not limited to system outages, third-party service failures, or other unforeseen events.

Your use of the Site and Services is at your own risk. We do not guarantee that the Services will meet your expectations.

Limitation of Liability

To the fullest extent permitted by law, First Steps Pediatrics and its affiliates, owners, employees, and partners will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Site or Services, even if advised of the possibility of such damages.

Our total liability for any claim will not exceed the amount you paid to us for the applicable Service, or, if no purchase was made, one hundred dollars ($100).

This section does not limit liability to the extent it cannot be limited under applicable law.

Termination & Survival

These Terms are effective unless and until terminated by us. We may at any time, and without liability, modify, suspend, or discontinue any aspect of the Site.

Any provisions that by their nature should survive termination will remain in effect, including intellectual property, indemnification, disclaimers, limitation of liability, and dispute provisions.

General Terms

  1. No Waiver. Failure to enforce any provision of these Terms does not constitute a waiver of that provision.

  1. Severability. If any provision is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

  1. Governing Law. These Terms are governed by the laws of the State of New York and applicable federal law, without regard to conflict of law principles.

  1. Venue. To the extent any dispute is not subject to arbitration, it will be resolved in the state or federal courts located in Albany County, New York, and you consent to that jurisdiction.

  1. Electronic Communications. You consent to receive communications from us electronically, including by email or through the Site.

  1. Entire Agreement. These Terms constitute the entire agreement between you and First Steps Pediatrics regarding your use of the Site and Services.

  1. Notice to California Users. Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210.

Contact

If you have any questions about these Terms, please contact us at:

Donmez Pediatrics, PLLC, dba First Steps Pediatrics

info@firststepspediatricsnyc.com

Last Updated: 4/27/2026