Privacy Policy

First Steps Pediatrics PLLC
Last updated: 05/10/2026

First Steps Pediatrics PLLC (“we,” “our,” or “the Practice”) operates the website https://www.firststepspediatricsnyc.com (the “Service”).

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you use our website or submit information through our forms, we may collect personal information that allows us to identify or contact you. This may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Child’s name and date of birth

  • Insurance details, including uploaded images of insurance cards

We collect only the information necessary to provide and coordinate our services.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and communicate with you

  • Facilitate onboarding and membership enrollment

  • Coordinate care and appointments

  • Process payments and manage billing

  • Improve our website and services

Payment Processing

Payments are processed securely through third-party providers, including Stripe. We do not store full credit card information on our servers.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as your IP address, browser type, pages visited, and time spent on the site. This information helps us understand how our website is used and improve the experience.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device.

You can choose to disable cookies through your browser settings, though some parts of the site may not function as intended.

Third-Party Services

We work with trusted third-party providers to operate our practice and website. These may include:

  • Payment processors (such as Stripe)

  • Electronic health record and billing systems

  • Secure communication platforms such as Spruce Health

These providers may access information only as needed to perform services on our behalf and are expected to maintain appropriate safeguards.

Data Security

We take reasonable steps to protect your information using administrative, technical, and physical safeguards. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Links to Other Websites

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their policies before providing any information.

Children’s Information

Our website is intended for use by parents and guardians. We do not knowingly collect personal information directly from children through our website.

If you believe that a child has submitted personal information directly, please contact us and we will promptly remove it.

Legal Requirements

We may disclose information if required to do so by law or in response to valid legal requests.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact

If you have questions about this Privacy Policy, please contact us.